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Home About Our Difference

The Cheeky Munkey Difference

We're all in this together

We're in this business to help businesses grow and move forward.  It's as simple as that.  We're driven by the philosophy that if we help businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them.  There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs.

From the desk of Graham Lane, Managing Director of Cheeky Munkey

Dear Business Owner,

My name is Graham Lane, MD of Cheeky Munkey. CM  is a privately owned and managed company based in Hertfordshire.  Established in 1999, we have a professional, dedicated approach to client service and currently service over 250 sites with clients ranging from local businesses to large national government contracts.
 
As a business owner, I feel a lot of similar pain points as you.  Just like you, I know how involving it can be dealing with IT troubles. Without the right support, it can be expensive, time consuming and extremely frustrating. Our businesses depend on the productivity of our employees, but if their workstations aren't working or the server is unreachable, productivity drops which in turn generates cost affecting the bottom line.

Do you feel that you should get more out of your IT infrastructure?
Does it feel as if your current IT support staff are constantly chasing the same problems while your users still can't get on with their work?  Did you know that the majority of IT issues you are experiencing can be resolved with just a little proactive maintenance?

IT Support doesn't need to be expensive or frustrating.  That's why I have made it my personal goal to change the way business owners think about IT.

We will give your business 2 free hours of our Cheeky Munkey service to show you that there is a better way to solve those day-to-day issues that plague businesses everywhere irrespective of the business size.  However, If you don't have an issue for us to solve right away, that's fine; use your 2 free hours to have our IT Service Team run a sample audit on your network infrastructure and map out any weak points, finding issues before they even occur.
 
That's the Cheeky Munkey Difference; proactive maintenance to prevent downtime.  We align our business goal with yours. We do not wait around for things to break if we can help it; we keep your business up and running all day, every day.  Why experience a loss in productivity and high computer repair costs?  We want your business to expand and grow.
 
I urge you to take advantage of our service.  We aligned our service delivery processes with the latest version of the ITIL (Information Technology Infrastructure Library) framework.  Key to the adoption of the ITIL framework has been the focus of the lastest version on the continual service improvement model.

We are also a member of HTG Peer Group where the elite of 2,500 recognised IT companies worldwide share and also develop best practice service delivery processes that are later adopted by other IT companies. This group is a unique forum for IT solution providers who are serious about implementing a model for success in their own businesses through sharing benchmarking, process improvement and member business review.
 
I hope you will soon agree with me when I say that our experience and knowledge makes us one of the best IT service delivery companies in the UK and our level of service is comparable to the best in the global market.  We have achieved partnership status with Microsoft, Cisco, Apple, Dell, VMWare to name but a few.  We have worked hard to lay out the best practices, train our talented team and provide them with the best tools and training in the industry.  I would like to give you an opportunity to experience it before you risk your money on a whole new IT company.  Once you've tried it and love it, we'll take great pleasure in welcoming you to the Cheeky Munkey family as another one of our happy, loyal, long-term clients. 

Graham Lane

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