Daniels Estate Agents are independent property professionals with over 40 years of experience in St. Albans. Their current lettings database has over 250 properties. They are a member of National Association of Estate Agents (NAEA) and a founding member of Ombudsman scheme for Estate Agents (OEA). They have a network of 6 computers running standard Microsoft(c) productivity applications and proprietary RE database.

Daniels had a need for an effective network solution comprising reliable hardware and software to enable their employees to perform their daily duties in the most effective way. Recently Daniels identified the need for an Internet and e-mail Filtering and Access Management solution to deal with related issues.

A new Backup strategy was also required as the manual tape based backups were not done regularly enough to ensure the safety of data crucial to the continuity of their business.   

"Right from the start we were impressed with Cheeky Munkey's approach and the way they immediately sorted out one or two basic problems," said Chris. "Their initial recommendations on software and the things we should and shouldn't do when upgrading have also proved to be very sound."

Focusing on ensuring that Daniels received maximum benefit from their investment, Cheeky Munkey provided a comprehensive support contract to Daniels, backed up with IT consultancy, which was tailored to their requirements, including budgetary limitations. Cheeky Munkey also provided standard reliable desktop hardware and software of a suitable specification.

Recently, Cheeky Munkey implemented the Netintelligence Internet and Email filtering solution to help Daniels in dealing with ever increasing e-mail spam and to protect employees when accessing the internet.

An ATTIX automatic on-line backup solution was also implemented to enforce a regular backup process and to ensure data safety whilst reducing the overall cost when compared to the manual tape based backup systems. 

"Quite often we know what we want but don't know how to make it happen," Chris Cooke said. "All we have to do, however, is call Cheeky Munkey and it is sorted. They simply get rid of all the hassle. We're very happy with the way they work and with the service and value they give us."